Is Capital One down? Bank says 'technical issue' is affecting some customers' ability to get money

Worldwide

チャンネル登録者数 78人

437 回視聴・ 6いいね・ 2025/01/17

Is Capital One down? Bank says 'technical issue' is affecting some customers' ability to get money

Is Capital One down? Bank says 'technical issue' is affecting some customers' ability to get money

Problems with a third-party vendor that Capital One uses are affecting some bank customers' ability to access money online and igniting anger on social media.

The bank said in a statement to CNN that a "technical issue experienced by a third-party vendor" has "temporarily impacted" some of Capital One's services, including payment processing, deposits and its consumer, small business and commercial banks.

Beginning Thursday and continuing Friday, thousands of users are reporting problems on Downdetector, a website that monitors outages. Capital One's support account on X also has been flooded with complaints, several using explicit language, from people not being able to pay bills or access money.

"We are actively working with the vendor to resolve the issue and apologize to our customers for this inconvenience," a Capital One spokesperson said.

Users of the Capital One app are greeted with a message saying it's "currently experiencing technical issues" and that it's "working to fix the problem as quickly as possible."

The third-party vendor affected is FIS Global, a provider of financial tech services to a number of major banks, including Capital One. The company didn't immediately respond to CNN's request for comment

Capital One outage
Technical issue Capital One
FIS Global problem
Bank access issues
Capital One app down
Payment processing error
Capital One complaints
Capital One downtime
Bank service disruption
Capital One problems

USA News
US News
American News
United States News
News from the USA
News in America
US Headlines
American Headlines
Top US Stories
US News Today
Latest US News
Breaking US News

capital one
capital one issues
capital one direct deposit issues
capital one deposit issues
capital one technical issues

#CapitalOneOutage
#CapitalOneDown
#BankingProblems
#FISGlobal
#paymentissues
#BankingDowntime
#TechFailure
#CapitalOneError
#OnlineBankingProblems
#customercomplaints
#financialtech
#BankingDisruption